Contact Us

At Ellusia, we are committed to providing exceptional customer support to ensure a seamless shopping experience. Whether you have a question about our products, need help with an order, or require further assistance, our dedicated team is here to help.

📧 Email Support

For any inquiries, feel free to reach out to our support team via email. We aim to respond to all emails within 24 hours on business days.

📩 Email: support@ellusia.shop
🕒 Support Hours: Monday to Friday, 9:00 AM – 4:00 PM (GMT)

💬 Live Chat Assistance

Need instant support? Our 24/7 live chat feature allows you to connect with a customer service representative anytime. Simply click the chat icon on our website for real-time assistance.

📞 Phone Support (Coming Soon)

We are working on adding phone support to better serve our customers. In the meantime, please contact us via email or live chat for immediate assistance.

Business Name : Younas David LLC

📍 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
📞 Phone: +1 (307) 219-3919

📦 Order & Shipping Assistance

🔹 Tracking Orders: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order directly on our website’s Order Tracking page.
🔹 Order Modifications: If you need to change your shipping details, please contact us immediately. Changes cannot be made once an order is dispatched.
🔹 Returns & Refunds: For return requests, please review our Refund Policy or contact our support team for assistance.

📢 Stay Connected

🔹 Instagram: @Ellusia

For urgent matters, we recommend reaching out via email or live chat for a faster response.

Thank you for choosing Ellusia! We look forward to serving you.